OUR STORES

VISIT OUR MOBIXE

736a Lea Bridge Road, 

London, England, E10 6AW

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

At Mobixe, we’re dedicated to keeping you connected with fast, reliable, and affordable device repairs. From cracked screens to battery replacements, our expert team is here to get your tech back in top shape. Trust Mobixe for quality service, genuine parts, and a lifetime warranty — because your devices deserve the best.

Where can I view my sales receipt?

“You can view and download your sales receipt in your Mobixe account. Simply log in, go to ‘Order History’ or ‘My Orders,’ and select the order — your receipt will be available to view or download. If you need help, feel free to contact our support team.

How can I return an item?

To return an item to Mobixe, please contact our customer support team or visit your nearest Mobixe store. We’ll guide you through our simple returns process and provide you with a return label if needed. Make sure the item is in its original condition and packaging. For more details, please check our Returns Policy page.

Will you restock items indicated as “out of stock?”

Yes, we regularly restock popular items that are marked as ‘out of stock.’ If you’re looking for a specific product, we recommend signing up for back-in-stock notifications on the product page or contacting our support team for an estimated restock date.

Where can I ship my order?

Mobixe currently ships orders across the UK. During checkout, you can enter your preferred shipping address — whether that’s your home, workplace, or any valid UK address. For more details on delivery options and times, please see our Shipping Policy.

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